Description

About Le Moyne College:

Le Moyne College, located in Syracuse, N.Y., is an independent college established by the Jesuits in 1946 to provide students with a values-based, comprehensive academic program designed to foster intellectual excellence and preparation for a life of leadership and service. Today, Le Moyne has evolved into a nationally acclaimed college of liberal arts and sciences that draws students from across the U.S. and abroad.

Our Mission:

Le Moyne College is a diverse learning community that strives for academic excellence in the Catholic and Jesuit tradition through its comprehensive programs rooted in the liberal arts and sciences. Its emphasis is on education of the whole person and on the search for meaning and value as integral parts of the intellectual life. Le Moyne College seeks to prepare its members for leadership and service in their personal and professional lives to promote a more just society.

Le Moyne College aims to advance the values of diversity and inclusiveness at the college. To do this, Le Moyne seeks scholars and professionals who bring innovation, creativity, and impact to the campus, and who bring greater depth, breadth, and diversity to our campus community.

POSITION SUMMARY

The Engagement Center Coordinator plays a dual role serving as both a frontline caller and a creative communicator in the Engagement Center. This position is responsible for creating compelling, mission-driven content that highlights the impact of philanthropy, celebrates alumni and donor experiences, and strengthens connections between the institution, and the alumni and donor community. This role gathers stories through interviews, research, and collaboration, then transforms them into written, visual, and digital content for use across the engagement center's campaigns, events, and communications. In addition to developing content for the engagement center, this role will also do frontline outreach engaging with people to build awareness of the College and increase donations.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS

Job duties specific to this position:

Caller:

• Make outbound calls to alumni, parents, and friends to build relationships, share updates, and secure gifts.
• Enrich the data to ensure more accurate contact information and develop deeper insights into donor affinities.
• Record and share meaningful conversations and stories that can be used in future communications.
• Serve as a representative of the institution with professionalism, empathy, and enthusiasm.

Content Developer:

• Write and edit stories, profiles, and testimonials for email, phone scripts, print, social media, and web.
• Interview students, alumni, faculty, and donors to uncover impactful stories that align with institutional priorities.
• Partner with engagement center callers, advancement staff, and marketing teams to identify opportunities for storytelling.
• Provide written narratives and creative assets to support fundraising appeals, stewardship efforts, and engagement initiatives.
• Ensure all storytelling aligns with the institution's tone, style, and messaging guidelines.
• Translate impact data and statistics into accessible, human-centered stories that demonstrate results.
• Explore new formats-video, podcasts, social content, infographics-to diversify storytelling.
• Maintain a library of stories and testimonials for future use.

Job expectations for all Le Moyne College employees:

• Demonstrates and role-models all of Le Moyne's mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties.
• Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture.
• Supports cura personalis by treating all individuals with dignity, professionalism and kindness.
• Promotes cura apostolica by aligning professional goals, objectives, and performance with college's strategic goals.
• Demonstrates excellent work attendance, reliability and work ethic.
• Attends and actively participates in required meetings and training sessions.
• Complies and adheres to all of Le Moyne's established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness.
• Must complete all required federal, state, institution and department trainings.
• Engages in a planned program of professional development. Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends.
• Performs a variety of related duties as assigned.

QUALIFICATIONS

• Bachelor's degree in communications, journalism, marketing, English, or related field.
• Working knowledge of major social media platforms (Facebook, Instagram, X/Twitter, LinkedIn, etc.).
• Understanding of social media analytics and tools (e.g., Sprout Social, Hootsuite, Meta Business Suite, Google Analytics).
• Familiarity with paid social advertising and campaign optimization.
• Knowledge of SEO, hashtags, and platform algorithms.
• Graphic design and video editing skills.
• Strong writing, editing, and storytelling skills across multiple platforms.
• Ability to conduct thoughtful interviews and build rapport with diverse audiences.
• Knowledge of digital marketing and engagement trends.
• Comfortable working in a fast-paced environment with multiple projects and deadlines.
• Familiarity with advancement, alumni relations, or nonprofit fundraising preferred.
• Creative, empathetic, and collaborative mindset.
• Excellent written and verbal communication.
• Strong project management and organizational skills.
• Storytelling with a focus on impact and emotional connection.
• Collaboration and relationship-building.
• Creativity and adaptability.
• Alignment with institutional mission and values.

Additional Information:

Le Moyne Benefits

403(b) Retirement contribution- (9.5% Employer match)
Generous tuition coverage
Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts)
Health Savings Accounts- (Partially Employer funded)
Basic Life & AD&D Insurance- (Employer paid)
Short and Long Term Disability Insurance (Employer paid)
Supplemental Life & AD&D Insurance
Voluntary benefits- (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.)
12 paid holidays
Generous time off package

35 hour work week

Pay Range: $20.00 - $24.00 per hour

Equal Employment Opportunity

Le Moyne College prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, citizenship & immigration or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Le Moyne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Application Instructions:

To apply for this position please click the 'Apply Now' button and submit the required materials for consideration:

* Cover letter outlining your interest in the position
* Current resume
* Contact information for 3 professional references