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University of Georgia
Athens, Georgia, United States
(on-site)
Posted
1 day ago
University of Georgia
Athens, Georgia, United States
(on-site)
Job Function
Education
Digital Experience Officer
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Digital Experience Officer
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information8:00am-5:00pm; Must be willing and able to work evenings and weekends as necessary
Advertised Salary $59,280 Posting Date 11/13/2025 Open until filled Yes Closing Date Proposed Starting Date 01/01/2026 Special Instructions to Applicants
- This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position.
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Position Information
Classification Title Annual Giving Officer I FLSA Exempt FTE 1.00 Minimum Qualifications
Bachelor's degree in a related field or equivalent
Preferred Qualifications
- Bachelor's degree with experience related to fundraising, nonprofit management, higher education, sales, marketing, development, business administration, project management, or relationship management.
- Knowledge of the University of Georgia is desired.
The Digital Experience Officer (DXO) is a frontline fundraiser responsible for cultivating and stewarding a large portfolio of donors through personalized digital engagement. This role focuses on building lasting relationships and enhancing donor experiences to drive philanthropic support for the University of Georgia.
Key responsibilities of the job include donor engagement by managing a portfolio of donors giving between $500 and $49,000 through one-on-one virtual meetings and tailored communication; fundraising strategy by developing personalized approaches to increase donor retention, upgrade giving levels, and identify referrals for major gift prospects; collaboration by partnering with division colleagues to align donor interests with university priorities and create meaningful engagement opportunities; and impact communication by sharing compelling stories and updates that demonstrate the value and impact of philanthropy across UGA's schools, colleges, and departments.
The ideal incumbent should be passionate about UGA's mission and able to articulate its goals with enthusiasm, possess strong skills in relationship-building and digital communication, and demonstrate strategic thinking with a donor-centric mindset and a commitment to long-term engagement.
Knowledge, Skills, Abilities and/or Competencies
- Innovative self-starter who displays an ability to learn quickly and easily adapts to changing situations
- Emotionally intelligent individual with excellent written and oral communication skills who can work effectively with various stakeholders
- Highly motivated professional who is coachable and desires to learn and grow in this position
- Results-driven performer who is comfortable setting and achieving challenging goals
- Active collaborator who enjoys working with people and desires to work in a team-based environment
- Trustworthy teammate who operates with the highest level of integrity, honesty, and respect
- Comfortable working with database management software and maintaining sensitive information
- Knowledgeable of Word, Excel, and email
- Technologically savvy and able to communicate easily across a variety of digital platforms
Additional Division Expectations:
- Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment.
- Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation.
- Travel (by car, air, train, or bus) domestically as needed.
- Work weekends, evenings, and other non-traditional schedules, as necessary.
- Work in a standard office environment
- Sit and work at a computer workstation for extended periods of time
- Work using electronic mail, telephone, face-to-face discussions, paper form correspondence
- Communicate effectively in writing, speaking, and listening
- Organize and establish priorities; Remember detail; multi-task
- Lift and/or move up to 30 pounds of boxes, materials, and/or equipment, as necessary
- Walk, stand, stoop, lift, kneel, climb, drive
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities
Duties/Responsibilities
Pipeline development:
- Identify, cultivate, and solicit leadership annual giving donors through email, phone, and virtual meetings.
- Leverage development tools to solicit, renew, and upgrade annual donor support between $500 and $49,999.
- Collaborate with colleagues across the Division of Development and Alumni Relations (DAR) to help align donors' philanthropic interests with various priorities across campus.
- Enter major gift referrals, as appropriate, through the leadership annual giving lead system.
- Responsible for achieving all annual fundraising and performance goals.
Stewardship:
- Execute quarterly touchpoints to steward recent leadership annual giving donors and those with an open pledge to maintain relationships and set donors up for future solicitations.
- Collaborate with donor relations and stewardship and other colleagues across DAR to streamline outreach and ensure the utilization of stewardship best practices.
Engagement and content creation:
- Collaborate closely with development colleagues across DAR to identify and deliver content related to the impact of philanthropy through digital platforms on a monthly and quarterly basis with current and potential donors.
- Engage with leadership annual giving donors and prospects by sharing relevant content and communications.
- Collaborate with digital and annual giving teams to tailor modern marketing tactics for leadership annual giving donors.
Perform other duties as assigned to include, but not limited to:
- Completing special projects and initiatives.
- Collecting and presenting data.
- Staffing university-related events.
- Cultivating and stewarding prospects not originally assigned.
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Development & Alumni Relations' Office of Talent Management Recruitment Contact Email dartalent@uga.edu Recruitment Contact Phone
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this job opportunity in the Division of Development and Alumni Relations (DAR)?
- Chronicle of Higher Education
- DAR Careers Page
- Handshake
- Insight Into Academia
- Inside Higher Ed
- UGAJobs (UGA's job board)
- Other (Please provide name of source)
Applicant Documents
Required Documents
- Resume/CV
- Cover Letter
Job ID: 81168475
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